What this work called for
Manager communication shows up everywhere: emails, agendas, appraisals, performance documentation, feedback, and daily team clarity. Technology can help, but only when managers understand how to use it with purpose.
How I approached it
- Built leader learning around business writing, feedback, organizational standards, and message clarity.
- Integrated Microsoft Proofing and Copilot as practical tools, not abstract technology.
- Designed activities that asked leaders to analyze samples, polish communication, and support stronger writing on their teams.
What this shows about how I lead
- Builds manager capability at the point where communication affects performance.
- Keeps AI adoption practical, role-based, and connected to real work.
- Helps leaders move from awareness to usable behavior.
Supporting evidence
Manager communication and AI adoptionBusiness writing, feedback, Copilot, manager application
Evaluation and transfer designRelevance, job impact, likelihood to apply, feedback loops